A UX playbook for how to implement personalisation into a Drupal considering user research, discovery of user goals and the definition of user pathways and journeys through the site.
Andre Kakos
Andre is our Head of Digital Experience specialising in Human-centred Design methodologies to deliver solutions that live on that rarified ground where User Needs (Desirability) meet Business Objectives (Viability) and best practice Technology (Feasibility).
Andre is expert at establishing UX requirements and delivering solutions for enterprise architecture projects where technology meets business and end-user requirements. This is backed up with 10 years experience working for a range of national and international brands as a lead UX consultant. He has also worked inside digital and integrated agencies both leading independents and for global groups.
When working with clients Andre conducts in-depth user research to identify needs and opportunities, client business analysis to gather requirements and understand business objectives, and leads ideation processes with client stakeholders to prioritise solutions. He synthesises findings by developing personas, information architecture, wireframes and interactive prototypes for web and mobile applications. He also directs Visual and UI designs that delight users.
Head of Digital Experience
Projects
Case study
The CGC website is based on Convivial for GovCMS and includes document containers and file collections; as well as an interactive map of Australia.
Case study
Morpht re-architected 1,200 pages and more than 6,000 publications, factsheet and forms into 9 site sections and improved their discoverability with faceted searches.
Case study
A Drupal 8 build involving migration of content from a legacy CMS system and developing a technically challenging fail-safe data update functionality from a third party SOAP data feed.
Case study
The NSW Food Authority engaged Morpht to redevelop, refresh the design of its website and migrate the content from TRIM WCMS to GovCMS.
Case study
Morpht upgraded four of the APSC’s sites from GovCMS 7 to GovCMS 9, re-architected the content structure and introduced improvements.
