1. Government Procurement
Procuring a trusted service provider can be difficult. You need a partner that understands the constraints of government procurement, from strict reporting requirements to transparency obligations.
Morpht is a panel-approved supplier on the GovCMS Drupal Services Panel (DSP), providing a pre-qualified, compliant path for engagement. This allows agencies to engage us directly, significantly reducing the time and overhead associated with open tenders on GovCMS. Morpht is also a member of BuyICT, Buying for Victoria and BuyNSW (SC0020).
2. Drupal partnership
Official partnerships with the Drupal Association signify an agency’s legitimacy, ensuring your partner is connected to the latest security updates, training, and industry best practices. Drupal agencies that contribute back to Drupal are, in general, more closely related to the most recent trends and best practices.
Morpht is an active Platinum Drupal Certified Partner. We maintain deep relationships within the ecosystem, which keeps our team aligned with global Drupal standards and security protocols. Recently, we have worked on the Drupal AI Initiative as well as the Drupal Marketplace.
3. Community contribution
Sustainable software relies on a healthy open-source ecosystem. Prioritising agencies that actively contribute to Drupal core and modules helps maintain the ecosystem and leads to tighter feedback loops for bug fixes and security releases.
Morpht has long been an active participant in the Drupal community: organising camps, meetups and speaking at conferences. We don't just consume the platform; we build for it, including developing the original GovCMS Starter Theme, widely in use across government.
4. Government capability
Avoid "learning on the job." Your partner should have a proven track record of delivering within government environments, including accessibility (WCAG 2.1 AA) and strict security standards.
Our portfolio includes large-scale digital transformation projects for the Therapeutic Goods Administration (TGA), Australian Public Service Commission (APSC), Attorney-General’s Department (AGD), and more. We specialise in mapping complex information architectures to GovCMS requirements. Our Convivial for GovCMS starter site has thousands of hours of best practice baked into it, allowing for faster and better delivery.
5. Delivery capability
Promises are easy; outcomes are not. Review the agency's ability to consistently deliver projects on time and within scope, using rigorous internal processes. Evaluate the track record of agencies and speak with referees to see how the team delivers.
We operate with a dedicated team of experienced developers, themers, and DevOps engineers. At any time, we are supporting multiple large-scale builds and supporting our clients. Over the years, Morpht has developed mature practices that run smoothly and efficiently - with full transparency on the work that is being done and the time that has been spent.
6. Knowledge transfer
Avoid "vendor lock-in." A true partner builds internal capacity within your team and future-proofs the project with best practices and documentation. Ensure your agency has a structured plan for training staff, documenting the build, and handing over the keys.
We provide comprehensive "Client Information" documents at the conclusion of projects. These include content model, functional specs, sitemaps and user guides. We also offer tailored training programs for editors, marketers, and technical administrators, ensuring your team remains in the driver’s seat.
7. Future readiness
Drupal is an evolving platform. Your partner should act as a consultant, not just a builder. They should be planning for future upgrades and managing technical debt.
We develop and maintain "Convivial for GovCMS," our Drupal starter site for GovCMS. It incorporates thousands of hours of development to ensure your site is built on a future-proof, highly functional foundation that is ready for DXP services like personalisation and AI. As a platform, it has been evolving for the last 10 years, constantly improving and incorporating learnings and best practices.
8. Certifications
In the public sector, risk mitigation is paramount. Verify that your partner holds relevant certifications.
Our team comprises certified developers, with most of the Australian team also holding baseline clearance. We align our delivery with the Digital Service Standard, ensuring all work meets the rigorous security and accessibility expectations of the Australian public sector.
9. Evidence of success
Case studies should highlight measurable outcomes for the project. They should also be varied and cover a range of different sites including market, content, personalisation and integrations.
Morpht has a strong, multidisciplinary team capable of working across most areas of Government websites. We have a proven track record, including the National Office of Child Safety (NOCS) site launch (which saw a 745% traffic increase) and complex migrations for the TGA, demonstrating our ability to handle high-stakes government traffic and data requirements.
10. Long-term partnership
Government projects don't end at go-live. Look for a partner with low staff turnover and a vested interest in the maturity of your platform. A great agency should stand by the site they have built as well as the client as the site evolves over time.
We focus on fostering long-term relationships; our staff retention rate is high, meaning you benefit from continuity in your development team. We provide ongoing support retainers to ensure your site evolves with your agency’s needs. Most of our clients make use of ongoing support and development packages, ensuring that the site stays functional and adaptive to agency and user needs.
11. Delivery methodology
Transparent, iterative delivery is essential. Your partner must provide clear, regular reporting.
We use Redmine for all project management, giving you 100% visibility into tickets, backlogs, and progress. We provide monthly status reports covering risks, hours used, and upcoming priorities.
12. GovCMS capability
If your agency is operating within the GovCMS ecosystem, your partner must have demonstrated experience working with the platform and the codebase.
We have deep experience in both SaaS and PaaS GovCMS environments. We have migrated dozens of sites onto the platform and know how to push the boundaries of GovCMS functionality while remaining fully compliant with the platform's constraints. We currently support about 10% of the sites on the platform and have a deep understanding of the platform.
Conclusion
Selecting the right Drupal partner for government requires more than just technical proficiency; it demands a deep understanding of compliance, security, and long-term digital strategy. With its extensive experience in the GovCMS ecosystem, active contributions to the Drupal community, and a proven track record of delivering successful digital transformation projects, Morpht provides the stability and expertise required to navigate these complexities. From initial strategy to ongoing maintenance, our collaborative approach ensures that your agency's infrastructure is secure, future-ready, and built to evolve alongside your needs.
Ready to elevate your government project? Contact us to discuss how we can partner with you to deliver high-quality, sustainable digital solutions.
