Frequently asked questions
It covers the infrastructure, deployment, monitoring and operational practices that keep a Drupal site running reliably in production, environment management, automated deployments, backup/recovery, uptime monitoring, and incident response, as distinct from the application-layer development work of building features.
Government sites can face unpredictable traffic spikes (a health alert, a policy announcement, a natural disaster update) where poor DevOps practice is the difference between a site staying up and going down at the exact moment citizens need it most. Ask any prospective partner for concrete evidence of production incident response, not just a features list.
GovCMS SaaS handles a substantial portion of infrastructure DevOps for you, since it's a shared managed platform; GovCMS PaaS and non-GovCMS Drupal hosting put more of that DevOps responsibility on your agency (or your delivery partner), which is an important factor in the SaaS-vs-PaaS decision.
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